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Have a product question or need help ordering?Send us a message or give us a call at 888-852-6450.
Unfortunately, we have not published specific size charts for this product. Please use the following sizing guides to help you determine your best fit.
For specific sizing questions or recommendations, please contact us .
Sizing for all of our hats is outlined in a downloadable PDF document. Click here to download.
We strive to fulfill orders from OutbackTrading.com within 24 hours of order placement. In rare instances, orders can take longer to process. The following guidelines are in place to give you the best estimates on when you can expect to receive your order. If you have any questions, please contact us before placing your order.
"Please note that Outback Trading Company reserves the right to cancel any order placed through OutbackTrading.com for any reason. Examples of why this would occur include but are not limited to suspected fraud or suspected excessive return/exchange requests as a result of fulfilling the order."
Orders placed Monday-Friday before 12pm EST generally ship the same day.Orders placed Monday-Thursday after 12pm generally ship on the next day.Orders placed on Fridays after 12pm, Saturday, or Sunday generally ship the following Monday.
Please Note: Outback Trading Company offices are generally closed on US public holidays. Web orders received on these days will usually ship the following weekday.
Customers have the ability to cancel or make changes to their order order by viewing the Order Confirmation Page after placing the order. This page can be accessed by logging into your account on OutbackTrading.com or by clicking on the "View Order" button in your order confirmation email.
This is only valid before we begin processing an order. Once the order has been processed and shipped, we will no longer be able to make any changes and you will be unable to edit or cancel the order from the Order Confirmation Page.
OutbackTrading.com offers three "flat rate" shipping methods for you to choose from when placing an order. Any shipping fees associated with an order are non-refundable.
Economy Shipping: This represents the slowest but also cheapest shipping method we offer. We generally ship using UPS Surepost if you choose Economy Shipping.
Priority Shipping: These orders are generally shipped using Priority Mail from the US Post Office. Orders are generally delivered within 2-5 business days depending on your location compared to Pennsylvania.
Expedited Shipping: This is our most expensive shipping option while ensuring your package will be delivered as quickly as possible. These orders generally ship with UPS 2nd Day Air.
In order to provide accurate shipping estimates as well as fair rates, we have broken up the United States into 4 shipping zones as follows.
US EAST ZONE: ME, VT, NH, MA, NY, MI, IL, IN, OH, PA, RI, CT, NJ, DE, MD, DC, VA, WV, KY, TN, NC, SC, GA, AL, FL
US MIDWEST ZONE: WI, MS, MN, IA, MO, AR, LA, TX, OK, KS, NE, SD, AZ
US WEST ZONE: ND, MT, ID, UT, NV, CA, OR, WA, CO, NM, WY
US TERRITORIES ZONE: AK, HI, Guam, Puerto Rico, US Virgin Islands, Mariana Islands, American Samoa, Minor Outlying Islands
Please Note: All shipping methods offer ESTIMATED delivery timefames but do not guarantee a certain day of arrival. All shipping fees are also non-refundable.
International orders from OutbackTrading.com orders will be shipped via USPS.
Unfortunately,we cannot give shipping estimates as the time orders take to pass through customs can vary. We do however provide a tracking number with each order shipped with USPS.
Please Note: International Customers will be responsible for any duties or tariffs associated with the import of their order into their respective country.
OutbackTrading.com can only accept return requests for orders placed on OutbackTrading.com that meet the following criteria:
All returns must be initiated within the Outbacktrading.com Returns Portal. Any items returned to our warehouse without being processed in this portal will be refused.
If you reside within the United States, you will be charged a flat-fee of $8.00 USD for return shipping and a label will be provided automatically. This charge will be deducted from your refund.
If you reside outside of the United States, you are responsible for shipping the item back to us at your expense.
Your refund will be processed within 2-3 business days upon receipt of the returned item. Please note: the refund can take up to 5 additional business days to finalized depending on your card issuer.
NOTE: A returned product showing any type of wear will be subject to a deduction on the return credit at the sole discretion of Outback Trading Co.
For any questions about your return eligibility, please contact us.
OutbackTrading.com can only accept exchange requests for orders placed on OutbackTrading.com that meet the following criteria:
All exchanges must be initiated within the Outbacktrading.com Returns Portal which is located here. Any items returned to our warehouse without being processed in this portal will be refused.
If you reside within the United States, a return label will be provided automatically free of charge. We will also ship your replacement item to you free of charge
If you reside outside of the United States, we do not allow exchange requests.
We can only offer exchanges for the same item in a different configuration (size/color) that is currently available in stock.
NOTE: Once an item is exchanged, it can no longer be exchanged or returned for a refund.
Outback Trading Company provides a one year warranty on everything sold through Outbacktrading.com. We assess each warranty request on a case by case basis. Please contact us if you never received your order, received the wrong product, or believe you have received a defective product. If your order is determined to be eligible for warranty, we will either replace the product or provide a refund at no further cost to you.
To begin a warranty replacement, please contact us.