We thank you for your interest in placing an order with OutbackTrading.com. Before doing so, please be sure to read the following notes regarding web orders and shipping estimates.
ORDERING POLICY
We strive to fulfill orders from OutbackTrading.com within 24 hours of order placement. In rare instances, orders can take longer to process. The following guidelines are in place to give you the best estimates on when you can expect to receive your order. If you have any questions, please contact us before placing your order.
Order Processing Times:
Orders placed Monday-Friday before 12pm EST generally ship the same day.
Orders placed Monday-Thursday after 12pm generally ship on the next day.
Orders placed on Fridays after 12pm, Saturday, or Sunday generally ship the following Monday.
Please Note: Outback Trading Company offcies are generally closed on US public holidays. Web orders received on these days will usually ship the following weekday.
Cancelling / Editing Your Order:
Customers have the ability to cancel or make changes to their order order by viewing the Order Confirmation Page after placing the order. This page can be accessed by logging into your account on OutbackTrading.com or by clicking on the "View Order" button in your order confirmation email.
This is only valid before we begin processing an order. Once the order has been processed and shipped, we will no longer be able to make any changes and you will be unable to edit or cancel the order from the Order Confirmation Page.
SHIPPING WITHIN UNITED STATES
Most OutbackTrading.com orders will be shipped via USPS Proiority Mail to ensure delivery of our products as safely and as quickly as possible.
In order to provide accurate shipping estimates, we have broken up the United States into 4 shipping zones as follows.
US EAST ZONE: Estimated Delivery in 1-2 Business Days
ME, VT, NH, MA, NY, MI, IL, IN, OH, PA, RI, CT, NJ, DE, MD, DC, VA, WV, KY, TN, NC, SC, GA, AL, FL
US MIDWEST ZONE: Estimated Delivery in 2-3 Business Days
WI, MS, MN, IA, MO, AR, LA, TX, OK, KS, NE, SD, WY, CO, NM, AZ
US WEST ZONE: Estimated Delivery in 3-4 Business Days
ND, MT, ID, UT, NV, CA, OR, WA
US TERRITORIES ZONE: Estimated Delivery in 7-14 Business Days
AK, HI, Guam, Puerto Rico, US Virgin Islands, Mariana Islands, American Samoa, Minor Outlying Islands
Please Note: These are ESTIMATED shipping times.
SHIPPING INTERNATIONAL
International orders from OutbackTrading.com orders will be shipped via USPS.
Unfortunately we cannot give shipping estimates as the time orders take to pass through customs can vary. We do however provide a tracking number with each order shipped with USPS.
Please Note: International Customers will be responsible for any duties or tarriffs associated with the import of their order into their respective country.
