My hat arrived in about a week and was well packaged. It was already lightly shaped as they appear in the pictures. It feels very sturdy and able to withstand weather that I'd never put my felt hat through... which is why I bought it. Very comfortable, and comes with a pad to put inside of the sweatband if it's a little loose on your head. My hat fit perfect without it. For the price, it's definitely worth it.
My only con is the strings (there are 2) for the chin strap, and the other one that goes around the back (I'm guessing to keep the hat from falling off your head when you're looking down). I get why they're there, but the chin strap is crazy long, and you can't really do anything with it except either let it hang down your back, or halfway down your chest... which doesn't exactly look sharp if you're wearing this hat with a nice outfit. Unfortunately there's no way to remove them without taking off the well attached hat band, or just cutting them off all together. However they would definitely keep your hat on in high wind.